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Introduction to QI
Our Introduction to QI programme is designed for anyone looking to understand the fundamentals of improving health and care services. Whether you’re new to QI or want to refresh your knowledge, this course provides practical tools and proven methods to help you make measurable, sustainable changes.
What you’ll learn:
- What quality improvement is and why it matters
- How QI differs from other types of change
- The Model for Improvement and A3 problem-solving
- How to measure for improvement and track progress
Flexible delivery:
- On request for organisations: Tailored sessions for teams, delivered in-person or virtually. Enquire here
- Open online workshops: Join as an individual and learn alongside peers from across the sector. View our upcoming sessions here
This course is ideal for frontline staff, managers, and anyone passionate about improving outcomes and experiences in health and care.
QI Leader
Our QI Leader programme is designed for those who want to move beyond the basics and develop the confidence and capability to lead improvement work within their organisation. This course equips you with practical tools, frameworks, and strategies to design, implement, and sustain impactful change.
What you’ll learn:
- How to identify and prioritise improvement opportunities
- Applying the Model for Improvement and advanced problem-solving techniques
- Measuring for improvement and using data effectively
- Leading teams through change and embedding improvements into everyday practice
Flexible delivery:
- On request for organisations: Tailored programmes for teams, delivered in-person or virtually. Enquire here
- National online cohort workshops: Join as an individual and learn alongside peers from across the UK health and care sector. Apply now
QI Coach
Our QI Coach programme is designed for experienced professionals who want to develop the skills to coach and support others in applying QI methods. This advanced course focuses on building capability to guide teams through improvement work, foster psychological safety, and overcome resistance to change.
What you’ll learn:
- Foundations of coaching for improvement
- GROW coaching and contracting as a QI Coach
- Coaching measurement and using data effectively
- Supporting teams through the human side of change
Delivery:
- Commissioned programmes only: This course is delivered exclusively for organisations that want to build internal QI coaching capacity. We tailor the programme to your context and needs, ensuring maximum impact.
This programme is ideal for organisations seeking to embed sustainable improvement by developing skilled internal coaches. Enquire today
